Call Before You Dig.

Kootenai County: 800-428-4950
Bonner and Boundary Counties: 800-626-4950
Shoshone and Benewah Counties: 800-398-3285

OUR MISSION

To protect the public and prevent damage to underground facilities through clear and accurate communication between excavators and underground facility operators in a timely, easy to use, cost effective manner, and to comply with all government regulations.

ONE CALL FEATURES

Our One Call Service operation provides highly trained customer service staff with expertise based on thirty-five years in the industry. That expertise led us to choose the Amtelco Infinity™ ACD platform for its sophisticated call distribution, advanced messaging capabilities, extensive call detail, and integrated voice logging with screen capture.

That expertise also directed us to the industry-leading TelDig One-Call System™, employed by One-Call services from Ontario to British Columbia, Wisconsin to New Mexico, and Alaska to Idaho. It has proven itself in installations from five to fifty seats.

TelDig has invested millions in the evolution of its One-Call System since 1996. It is proven, stable, flexible and exceptionally sophisticated. Its open architecture provides direct import/export capabilities to industry-standard GIS systems like MapInfo™ and ArcView™.

It can use GIS polygons, streets and address ranges, TRSQ, and custom methods to define utility notification areas. It provides virtually infinite resolution to avoid over-locating. For example, we cope successfully with five or more water districts within individual quarter sections.

An efficient database update process enables us to keep up with street databases that change daily. System architecture permits database layering so that Orthophotography may aid the mapping process. Ticket-entry using GPS coordinates enables us to cope with areas that are rural, poorly documented or have out-of-date data. It can deliver Locate Tickets by fax, dial-up computer, email, and FTP.

We are well acquainted with Common Ground Alliance Best Practices and apply them in the structuring of Pass Word's One-Call Service.

http://www.passwordinc.com/cbd.html 

Need Help and You're Traveling?

Any time you're on the road, there's always that chance you're going to break down or happen on an accident.  Who do you call when help is needed?  Which number do you dial?  Well, not all states are the same.

Many times, as you enter a state, 'Emergency Number' signs are posted.  Some states use *77 or *SP, some are 9-1-1, while others are a long toll free number or some short acronym for the law enforcement/highway patrol agency for that jurisdiction.  Not all states are the same.  So, to help you out in your travels, Bonner County 9-1-1 is providing you with the following link to help you out.  Print it and stick it in an atlas that you use during your travels or in your visor. 

Please, drive safe, wear your seatbelts and take breaks every so often.

Highway Notification Numbers Original source: Missouri Highway Patrol, June 2000. Updated here 9/12/2008 This map does not depict which states allow 911 dialing from wireless phones to report an emergency, but rather what telephone numbers have been established by the states to reach a state-level law enforcement agency to report highway situations, some of which could be considered "urgent." Although 911 has been designated as the "official" number for reporting emergencies in the United States, many other numbers have been implemented for reporting highway situations: accidents, intoxicated drivers (DUIs), or disabled vehicles. In most cases, dialing these special numbers routes the call to the agency with jurisdiction over the state highways or Interstates, rather than to the local law enforcement agency. Notice! An urban legend has circulated for many years claiming that motorists can dial #77 or *77 to reach the police, or to determine if the unmarked police car behind them is real, or .... etc. As you can see from this map, #77/*77 is not the universal number for the police. Either dial 911 or determine your state's local highway emergency or special circumstance number. Confusingly, call to these numbers may also be routed to the same agency that handles emergencies for the highway, resulting in their use by motorists for actual emergencies. Take Kansas: they have 911 service that reaches local or county agencies, but the Kansas Highway Patrol advertises three numbers: 911, *HP (to reach the Highway Patrol directly) and *KTA (to reach the Highway Patrol for turnpike-related matters). And continuing the confusion, if you're traveling adjacent to a state boundary such as Virginia, Maryland and DC, dialing one of these special numbers could connect you with... well, who knows which state or agency you'd hear on the phone? That's the disadvantage of non-standard numbers, and of wireless phones whose signal can go in all directions. This map was originally developed by the Missouri Highway Patrol, and has been periodically updated by DISPATCH Monthly. Let us know of any errors or changes. Some of the alternate uses for the above numbers include: The Iowa State Patrol Web site for a list of mobile emergency numbers. Nextel has a list of # and * associated numbers for highway assistance. We have a report that Colorado also has the number *CSP for reaching the State Patrol from wireless phones. In Kansas, motorists can dial *KTA while on the turnpike. In Illinois, the number *999 number is operated jointly by the Illinois State Toll Highway Authority and the state's DOT, and is intended for "emergencies," which the Authority defines generally as being "stranded" on the tollway. On the Indiana toll-road, *11 reaches the state police In Louisiana, *24 reaches the Coast Guard Dialing *555 in Prince George's and Montgomery County (Md.) reaches the Park Police Dialing *11 reaches Emergency Operations for the Pennsylvania Turnpike Dialing *ISP in Idaho is intended to report DUI drivers. Also check this U.S. DOT Web page on the 5-1-1 phone number. Wireless 911 page / 911 page / 3-digit numbers around the world